Advisor, People & Culture - Burnaby

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

Our people are:

• Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
• Empowered with a sense of accountability and autonomy to take ownership of their work.
• Treated with respect and act with integrity by putting clients, colleagues, and community first.
• Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

ADVISOR, PEOPLE & CULTURE

We’re looking for a dynamic, Advisor, People & Culture to be the go-to partner for our Burnaby & Surrey team. Reporting to the Regional Director, you’ll provide trusted advice, strategic guidance, and hands-on support across all areas of People & Culture — from recruitment and onboarding to employee engagement, compliance, and conflict resolution.

If you’re passionate about creating exceptional workplace experiences, love connecting with people, and can navigate HR challenges with both professionalism and heart, you’ll feel right at home here.

MAIN RESPONSIBILITIES

• Take ownership as the first point of contact for leaders and employees at assigned locations.
• Partner with hiring managers to attract, onboard, and retain top talent who share our values.
• Offer expert advice on policies, best practices, and compliance matters — staying up to date on federal and provincial laws to ensure excellence in all processes.
• Help leaders build stronger teams and foster engagement by putting people first in every conversation.
• Provide support and guidance in employee relations and conflict management with professionalism, empathy, and discretion.
• Champion our Acera culture, values, and initiatives — and help us make work fun while achieving our goals.
• Work with national team to ensure alignment of Acera policies and procedures
• Jump in on various People & Culture projects

QUALIFICATIONS

• 5- 7 years’ experience supporting leaders in an HR role
• Post-secondary education in HR or related field (CHRP an asset).
• Strong relationship-building, problem-solving, and confidentiality skills.
• Proven ability to meet deadlines, juggle priorities, and work independently.
• Bonus points for experience in the insurance industry.

LOCATION AND STATUS:

• Full-time, In-office
• Burnaby, BC

COMPENSATION

We offer a comprehensive total rewards package designed to support your health, financial security, and long-term success, including:

• Life, accidental death, and disability coverage.
• Extended health, dental, vision, and travel insurance.
• Wellness days and benefits for you and your family
• A pay-for-performance compensation program, rewarding both individual and company achievements.
• Employee ownership opportunities, so you can share in our success while building your future.

The typical hiring range for this position is $70,000–$90,000 CAD annually, with final offers based on location, experience, knowledge, skills, and internal equity.

WHY YOU’LL LOVE IT HERE

Acera Insurance, is one of Canada’s largest independent, employee-controlled brokerages — we’re a team united by our values:

• Take Ownership: We empower our people to lead with accountability.
• Make Work Fun: We celebrate successes and enjoy the journey together.
• Put People First: We build trust through respect, inclusion, and genuine care.
• Commit to Excellence: We never stop raising the bar.

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.