Associate, Delegated Underwriting Authority (DUA)

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

Our people are:

• Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
• Empowered with a sense of accountability and autonomy to take ownership of their work.
• Treated with respect and act with integrity by putting clients, colleagues, and community first.
• Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.

Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.

Job Status

Status: Full-Time, Permanent

Location: Burnaby, BC

Compensation: Acera’s total compensation offerings are based on pay for performance that recognizes exceptional individual and team performance.  The typical hiring range for this position is from $60,000 - $70,000 CAD annually; the pay offering is based on location and will vary depending on related insurance experience, knowledge, skills, and internal equity. 

Job Summary

Acera is seeking a detail-oriented and highly skilled individual to support our DUA Coordinator, Program Underwriting, as well as our Business and Data Analytics team.  The DUA Assistant provides monthly bordereau data processing, maintenance, and administrative support on our delegated underwriting authority business.  The successful candidate should possess superior problem-solving skills, demonstrate strong analytical and organizational skills, and high-level proficiency in Microsoft Word and Excel.

Essential Job Functions:

• Tracking and processing bordereau reports ensuring all data is handled in a consistent, timely and accurate manner
• Bordereau quality control by way of validating premiums and risk level data
• Resolve bordereau report inquires
• Uploading bordereau reports to companies
• Provide administrative support to the Delegated Coordinator
• Transform data from SQL data base
• Assist with other special projects as needed

Qualifications and Soft Skills

• 2 or more years of previous insurance experience
• Working knowledge of EPIC
• High-level proficiency in Microsoft Word and Excel
• Knowledge of SQL
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and interpersonal abilities
• Attention to detail and a commitment to accuracy in reporting and documentation
• Ability to work independently and manage multiple priorities effectively
• Experience with data visualization tools (e.g., Tableau, Power BI)

Acera Insurance is the largest independent, employee-controlled brokerages in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.